Frequently Asked Questions - Inflatables

Q: When do you set up my inflatable?

A: That depends on how many rentals we have that day. Route planning is finalized on Wednesday evenings for the upcoming weekend and confirmation calls are made on Thursday afternoon or Friday morning to review details and provide timing.

Q: Are your inflatables clean?

A: We work very hard to make sure our equipment is always something we are proud to bring to you. Every unit is cleaned when it is set up. 

Q: Do I need an attendant?

A: There should ALWAYS be an adult supervising any inflatable. The most important duties of an attendant are limiting the number of children in or on the inflatable at one time, making sure that the children are of similar size and controlling the behavior of all participants.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That‘s why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

Q: What about parks? Do parks have electricity?

A: Parks are a great place for inflatables but most parks do NOT have electricity. If you want to set up at a park, you may need to rent a generator. We can only take a reservation at a park if you have a specific site reserved. Some parks do not allow inflatables and others have specific requirements. 

Q: Do you require a deposit?

A: Yes, just $1 for most orders! :)

Orders over $500 require a 20% nonrefundable deposit. 

Q: What are the rules when using a bounce house or inflatable?

A: Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand. We will provide a safety overview upon arrival.

Q: Are Bounce Houses safe?

A: Yes, if they're used properly. Our own children use these units and safety is a priority. Our Bounce Houses are constructed to be as safe as possible. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the Bounce House. All of our Bounce houses have finger-safe netting on all four sides to allow for great visibility and air circulation.  The bounce house is either staked into the ground or secured with heavy sandbags.